Opportunity

Upstream Tech is a climate tech software company enabling better decision-making around natural resource management.  We have two software products, Lens and HydroForecast, and hundreds of customers. We are seeking a Business Operations Assistant to join our team to support admin, HR, and other activities across the team. 

The right candidate is driven by our mission, is an execution-oriented multi-tasker, and brings a proactive, driven approach to work each day.

Role

This role will be based in the Somerville, MA, area in order to support administrative activities out of our home office at Greentown Labs. This role can be primarily remote but the job responsibilities will require at least weekly in-person visits to Greentown Labs for administrative coordination. 

As a Business Operations Coordinator at Upstream Tech, you will be responsible for enabling the smooth coordination and functioning of our team - supporting and problem-solving across HR, operations/IT/legal, and accounting/finance. 

Responsibilities

This role will encompass a broad range of responsibilities and create opportunities to work with colleagues across the team. We see this role as a critical “glue” role helping us operate efficiently and grow thoughtfully.

Responsibilities will span a number of categories:

Team Ops & Human Resources

• Coordinate hiring processes to ensure fair and consistent hiring processes, including posting and monitoring roles on job boards and managing interview kits

• Manage onboarding and offboarding logistics for remote team members

• Monitor team time off and expense reporting

• Support running payroll 

• Monitor state compliance and communications around HR policies (e.g., Paid Leave)

• Manage communication of compensation and HR notices to employees 

• Assist with managing and implementing team training and engagement opportunities

Operations / IT / Legal

• Lead planning on annual company retreat, including travel coordination and compiling an agenda

• Coordinate team technology including basic troubleshooting and inventory management

• Own record-keeping processes and hygiene (e.g., Google Drive, legal agreements) 

• Manage inboxes and communications for accounting and operations

• Coordinate team and customer engagement (e.g., gifts, experiences) 

• Support logistics (e.g., shipping/receiving) for conferences and other events in person at Greentown Labs

Accounting / Finance

• Track and file recurring tax reporting

• Manage check receipt and deposits in person at Greentown Labs

• Support audit data compilation & requests

• Monitor accounting inbox and communicate with customers and internal Customer Success teams as needed to ensure proper functioning of accounts receivable 

• Support 401k management processes and reporting

• Track purchase orders 

• Coordinate payment for contractors 

Executive Support / Other

• Provide executive assistance to senior leadership on an as-needed basis, e.g., scheduling and travel support

Requirements:

• Bachelor's degree in a related field

• 1-3 years of work experience, preferably in HR, operations, or administration

• High level of attention to detail and a focus on getting things right the first time

• Strong project management skills, with a proven ability to handle multiple projects efficiently

• Self-starter who can independently move projects forward, prioritize tasks, and meet deadlines

• Excellent organization, presentation, and written communication skills

• Passion for our mission as a climate tech company

• Comfortable working independently and collaboratively in a fast-paced environment

You’d be a good fit if

• You’re eager to work at a growing, impact-focused company that values principles over profits

• You excel at time management and thrive in a fast-paced environment where you can juggle multiple tasks and priorities

• You’re detail-oriented and driven to keep projects organized, on track, and completed efficiently

• You’re adaptable, empathetic, and value honest, direct feedback to foster growth and collaboration

• You’re a great communicator, and can stay organized and manage your own time
  

We encourage you to apply if you don’t meet every qualification. If you’re passionate about helping build a climate tech company, we look forward to reviewing your application. 

Compensation & Benefits

Starting pay for the successful applicant will depend on a variety of job-related factors, which may include job-related knowledge, skills, experience, market location, business needs, other compensation components, and/or market demands. The starting base salary range for this role is $65,000-70,000 per year. This range may be modified in the future. 

In addition to competitive salaries, we offer equity to new employees.

We are proud to offer great benefits like 4 weeks of paid vacation and trans-inclusive health insurance plans (along with dental, vision, and life insurance). We want our team to live full lives outside of work.

For more details on benefits and what it’s like to work for Upstream Tech, visit: upstream.tech/careers. 

Location 

Remote, commutable to Somerville, MA. Our headquarters are at Greentown Labs in Somerville, MA. For this role, we are seeking someone who can be at Greentown Labs ~1 day per week or more if desired. 

We conduct business using technologies like Slack and video conferencing. We get together for an annual in-person trip to work, bond, and celebrate our successes.

How to Apply

If interested, please apply at jobs.upstream.tech. Applications will be reviewed on a rolling basis.

Upstream Tech is committed to building, supporting, and growing a diverse team. We have a standardized interview process designed to reduce individual bias, and have structured pay scales to prevent inequity. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.