Opportunity

Upstream Tech is a climate tech software company enabling better decision-making around natural resource management.  We have two software products, Lens and HydroForecast, and hundreds of customers. We’re looking for a talented, driven Business & People Operations Associate to join our team and help us grow. 

You will wear many hats in this role: supporting operational priorities of the executive team, managing HR processes, and more. The right candidate is driven by our mission, is highly organized and an excellent communicator, has interest in energy and environmental issues,  and demonstrates excellent independent work ethic and a desire to work closely with a driven, remote team.

Role

As a member of our Operations team, this individual will play a key role in shaping, driving, and implementing efficient operations across the team as we scale. This person will report to our Chief Commercial Officer. We are open to fully-remote candidates as our team is remote across the United States, though we have a preference for candidates located in the Greater Boston Area to support administration and operations at our Greentown Labs headquarters.

We are open to full-time or part-time candidates for this position.

Responsibilities

People operations: 

• Administer payroll process though external payroll administrator

• Work with external providers to manage employee benefit plans (healthcare plans, 401K) 

• Support recruiting and hiring processes,  as well as support onboarding and offboarding

• Manage our internal processes / documentation / knowledge management as we grow

• Coordinate opportunities for cross-team learning and bonding (including our annual retreat)

• Coordinate professional development and training opportunities

• Coordinate biannual performance reviews 

• Coordinate with executive team on HR issues, policies, and programs

• Maintains confidentiality of human resource files and records
  

Business operations: 

• Administrative support for company leadership on an as-needed basis

• Support logistics such as processing mail and checks, and coordinating materials delivery for conferences 

• Support grants administration, including invoicing and reporting

Preferred Qualifications

• Undergraduate degree

• 2+ years work experience in an operations or HR role

• Ideally experience with Trinet, Rippling and/or Fidelity for HR and benefits administration

• Familiarity with energy and environmental issues and enthusiasm for our environmental mission

• Experience with and comfort working with technology applications

• Excellent written and verbal communication skills

• Self-starter with strong attention to detail

• Located in the United States

You’d be a good fit if

• You want to work at a small, impact-focused company. We measure our success with a triple bottom line and put our principles before profits.

• You're pragmatic and want to get things done without sacrificing quality.

• You're humble, empathetic, and understand that giving and receiving honest direct feedback helps everyone to grow.

• You’re a great communicator, and can stay organized and manage your own time.

We encourage you to apply if you don’t meet every qualification. If you’re passionate about water, climate and renewable energy we’d love to chat!

We are proud to offer great benefits like 4 weeks of paid vacation and generous health insurance plans (along with dental, vision and life insurance). We want our team to live full lives outside of work.

In addition to competitive salaries, we offer equity to new employees and other incentive compensation for overall team performance. 

Location 

Remote, with a preference for a candidate in proximity to Somerville, MA. We conduct business using technologies like Slack and video conferencing. We get together for an annual in-person trip to work, bond, and celebrate our successes.

Salary

Compensation for this role will be commensurate with experience and whether the role is part- or full-time. The full-time salary band for this role starts at $60,000.

How to Apply

Applications will be reviewed on a rolling basis.

Upstream Tech is committed to building, supporting, and growing a diverse team. We have a standardized interview process designed to reduce individual bias, and have structured pay scales to prevent inequity. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.